【工作职位】:前台客服 Receptionist (内部招聘)
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【工作地区】:North York4 i8 `3 R' \0 ]
, {8 c* ~7 ?0 }6 T) f4 K【工作时间】:Monday– Friday 9:00am – 5:30pm2 m/ x9 b5 `- |" Y5 u
2 k; `- f8 [3 g$ X- E% g3 G9 c; E【工资范围】:根据经验面议
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2 t$ K/ Z. l D, h【语言要求】:英语流利,国语流利+ J! R) b1 a: f! K
. X3 U4 Q" n4 U5 h$ A【职位职责】:
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! ]! J. E' @, z% L: F8 }• Greet andregister for customers in Reception
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• Answerphone calls, WeChat or email enquiries
, ?, S8 S( w8 P: k• Maintainthe cleanliness and tidiness in Reception Area and common areas
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• PrepareOffice Notices when necessary
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•Responsible for office supplies procurement
0 l: h7 f# t; q }9 q/ |• Provideassistance for technical issues related to Customer Service phones
" ~: S) S& a6 ?• Conductcustomer satisfaction survey
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• Addresscustomer enquiries and resolve customer complaints.
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• Usetelephones to reach out to customers, to verify account information, understandcustomer’s needs and promote our services.
" q; q/ S# r* F: h• Advise oncompany information.
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• SupportCompany events and ad hoc tasks as assigned
! A! g: m/ W- g7 c% z【职位要求】:9 E" W0 _# O, `7 B, m, j
$ P6 S/ }- f" \3 c1 A7 d" x9 e8 B• Collegeor Degree holder in any discipline.
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• Min. 1year experience in Office Admin or Customer Service or Sales in a fast-pacedenvironment
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• Goodcommand of both spoken and written English & Chinese (Mandarin / Cantonese)
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• Able todemonstrate high level of attention to detail and look for process solutions
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• Abilityto adapt to and manage frequently changing priorities
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• Customerservice orientation, be approachable.
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•Demonstrate clear ownership & accountability for own deliverables. Resultsoriented.
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• Excellentinterpersonal skill and communication skill
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• Able towork independently and be a team player
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•Comfortable to live with ambiguity
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• Self-motivated and challenge status quofor continuous improvement
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•Proficiency in MS applications (Word, Excel and PowerPoint). Job Types: Full-time,Permanent
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欢迎相关经验者,新移民,本地应届毕业生,及持工签的留学生申请。
有意向申请者请发送您的简历到recruit@s2consulting.ca 并在标题注明约克论坛。
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联系我们:
电话: 647-567-2388 Sophie
微信: S2humanResources
地址: 5th Floor, 205 Placer Court, North York, ON. M2H 0A9 (Victoria Park Ave. / McNicoll Ave.)