【工作职位】:前台客服 Receptionist (内部招聘)- R( [) j, x0 ]5 x$ P
y s) F, @0 {/ E o【工作地区】:North York E& r0 E* H( o2 q8 k* i' F
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【工作时间】:Monday– Friday 9:00am – 5:30pm
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C% k1 ^. m7 x" Y【工资范围】:根据经验面议
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5 u0 T- {) u; b; P【语言要求】:英语流利,国语流利
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【职位职责】:; h0 j' R* [! i ?' \7 f, f
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• Greet andregister for customers in Reception
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• Answerphone calls, WeChat or email enquiries
: R4 }8 Q5 M, n$ c• Maintainthe cleanliness and tidiness in Reception Area and common areas
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• PrepareOffice Notices when necessary
2 O' ^7 l& E- b" M1 U D•Responsible for office supplies procurement
! S' \: Y3 ?' n• Provideassistance for technical issues related to Customer Service phones
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• Conductcustomer satisfaction survey
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• Addresscustomer enquiries and resolve customer complaints.
/ y& y* }, n" x. ]• Usetelephones to reach out to customers, to verify account information, understandcustomer’s needs and promote our services.
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• Advise oncompany information.
, K* V6 h \& S$ D% O: u" q0 m• SupportCompany events and ad hoc tasks as assigned
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【职位要求】:' ^; o2 f# o& M: _% |$ I: ~
2 l1 w# e4 p4 X2 v& C O* Q• Collegeor Degree holder in any discipline.
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• Min. 1year experience in Office Admin or Customer Service or Sales in a fast-pacedenvironment
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• Goodcommand of both spoken and written English & Chinese (Mandarin / Cantonese)
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• Able todemonstrate high level of attention to detail and look for process solutions
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• Abilityto adapt to and manage frequently changing priorities
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• Customerservice orientation, be approachable.
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•Demonstrate clear ownership & accountability for own deliverables. Resultsoriented.
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• Excellentinterpersonal skill and communication skill
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• Able towork independently and be a team player
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•Comfortable to live with ambiguity
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• Self-motivated and challenge status quofor continuous improvement
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•Proficiency in MS applications (Word, Excel and PowerPoint). Job Types: Full-time,Permanent
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欢迎相关经验者,新移民,本地应届毕业生,及持工签的留学生申请。
有意向申请者请发送您的简历到recruit@s2consulting.ca 并在标题注明约克论坛。
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联系我们:
电话: 647-567-2388 Sophie
微信: S2humanResources
地址: 5th Floor, 205 Placer Court, North York, ON. M2H 0A9 (Victoria Park Ave. / McNicoll Ave.)