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【工作职位】：前台客服 Receptionist (内部招聘) 5 Q, a! l6 a6 g- y 9 i% N5 z+ I5 P" [# H7 l( D【工作地区】：North York 【工作时间】：Monday– Friday 9:00am – 5:30pm 【工资范围】：根据经验面议 【语言要求】：英语流利，国语流利 / m+ i) e! r9 X1 }6 r【职位职责】： : n1 c' s# E6 j$ F1 Y* m2 y0 C& k • Greet andregister for customers in Reception ; b( l, Y4 U/ {  ?/ ^ • Answerphone calls, WeChat or email enquiries • Maintainthe cleanliness and tidiness in Reception Area and common areas • PrepareOffice Notices when necessary . ?, f3 d% l* P: ^% V% g •Responsible for office supplies procurement • Provideassistance for technical issues related to Customer Service phones 1 a/ x2 C* z/ m, N+ J( M5 F1 V$ c • Conductcustomer satisfaction survey s • Addresscustomer enquiries and resolve customer complaints. 7 Y( s) y' Z" t1 l • Usetelephones to reach out to customers, to verify account information, understandcustomer’s needs and promote our services. ) m' v9 n9 @% v8 k, j! k4 C, q5 { • Advise oncompany information. • SupportCompany events and ad hoc tasks as assigned 3 n* R! ?- o6 \+ D5 i【职位要求】： # A4 |9 Q) E; l* b. E" F6 A9 s9 { • Collegeor Degree holder in any discipline.   w' t& g/ t2 {% K+ I • Min. 1year experience in Office Admin or Customer Service or Sales in a fast-pacedenvironment ) Y7 B2 f' J- D6 h( C • Goodcommand of both spoken and written English & Chinese (Mandarin / Cantonese) $ s+ N- a4 x- h8 m9 R) M% z: i* f • Able todemonstrate high level of attention to detail and look for process solutions # m: J* f* X4 v) c8 I • Abilityto adapt to and manage frequently changing priorities • Customerservice orientation, be approachable. ) q. x8 J2 g6 R. g3 |! ~ •Demonstrate clear ownership & accountability for own deliverables. Resultsoriented. • Excellentinterpersonal skill and communication skill • Able towork independently and be a team player + H' T1 J  D. A9 W4 R& K6 J •Comfortable to live with ambiguity • Self-motivated and challenge status quofor continuous improvement $ }7 H( S; N. R •Proficiency in MS applications (Word, Excel and PowerPoint). Job Types: Full-time,Permanent , Y) ^, n! p9 Y4 S 5 o1 f& E6 J# F 2 r5 p* }3 v( u$ L5 }# q- n" c 7 L7 j  z$ m. M7 K9 @# |4 P/ \7 r: J 欢迎相关经验者，新移民，本地应届毕业生，及持工签的留学生申请。 有意向申请者请发送您的简历到recruit@s2consulting.ca 并在标题注明约克论坛。 9 R5 V4 V( Y8 z, `% l* n 联系我们： E-mail: recruit@s2consulting.ca 电话: 647-567-2388 Sophie 微信: S2humanResources 地址: 5th Floor, 205 Placer Court, North York, ON. M2H 0A9 (Victoria Park Ave. / McNicoll Ave.) + x# ^7 y1 }9 L* w4 f! s 0 R0 v7 I' s" n! L' W8 h3 T

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